Sydney service businesses

They called at 7:42pm.You saw it at breakfast.

You were on the tools. The job did not wait. By morning they had booked someone else, and your reply was an apology.

Sample night. Not a real customer, and not a promise that the job would have stayed.

What you see at breakfast

  1. 7:42pm · Missed call

    John, Marrickville. Blocked drain. Can someone come tonight?

  2. 7:58pm · Website form

    Same job. Still unread. You are under a house.

  3. 8:31pm · Text from John

    All good. Found someone else.

  4. 6:14am · Your reply

    Sorry. Just saw this.

The rest of the week looks the same.

One missed reply is the obvious one. The quote, the no-show and the unpaid invoice are the same gap, later.

9:10pm

The quote is still blank

You are home. The job details are in a text. The quote has not been started.

Next morning

The number is in three places

The call log, the form, and a note in your pocket. Someone types it into the job system again.

The day of the job

They do not show

The time was in a diary. Nobody sent a reminder.

Two weeks later

The invoice is still open

The work is done. Chasing the money is another job you did not book in.

The same night, with the gap covered

This is what we put in place of that silence.

A reply the same night. A quote draft in the morning. A reminder so the booking does not depend on you remembering. It does not create new jobs, and it does not send a quote until you approve it.

Tonight, if nobody is watching

What you see at breakfast

  1. 7:42pm · Missed call

    John, Marrickville. Blocked drain. Can someone come tonight?

  2. 7:58pm · Website form

    Same job. Still unread. You are under a house.

  3. 8:31pm · Text from John

    All good. Found someone else.

  4. 6:14am · Your reply

    Sorry. Just saw this.

Tonight, with the setup

What is waiting when you knock off

  1. 7:42pm · Missed call

    John, Marrickville. Blocked drain. Can someone come tonight?

  2. 7:43pm · Reply, in your name

    Got it. We can look tonight. What is the address?

  3. 6:40am · Quote draft waiting

    Call-out and the drain, from your rates. You still approve it.

  4. You tap yes · Reminder set

    John gets a time. You were not the one who remembered.

The phone rings. You cannot pick up.

After-hours reply

  1. 1

    The enquiry lands

    Missed call, form, or inbox. One place.

  2. 2

    A reply goes out the same night

    In your name. You decide what it is allowed to say.

  3. 3

    Name, suburb and job are saved

    Nobody retypes them in the morning.

You get home. The quote is still a blank page.

Quote draft

  1. 1

    The draft starts from the enquiry

    Job details are already there.

  2. 2

    Your rates, not a guess

    The numbers come from what you already charge.

  3. 3

    It does not send until you say so

    A quiet customer gets a reminder only if you want that.

They said yes. Then nobody chased the rest.

Booking and the money

  1. 1

    The time hits your calendar

    The one you already use.

  2. 2

    A reminder goes before the visit

    So an empty slot is not a surprise.

  3. 3

    The invoice and the chase follow

    On a schedule you set. You still choose what gets chased.

Illustration, not a Clearflow customer. John and the blocked drain are a sample, not a real job.

Who it is for

If the work stops when you put the phone down, this is the gap. The job changes. The silence is the same.

  • TradesThe phone rings while you are under the house.
  • Allied healthA new patient emails between appointments.
  • Real estateThe enquiry lands while you are at an inspection.
  • AccountingThe document chase starts the same week as the deadline.
  • RecruitmentThe candidate goes quiet because nobody replied.

How it works

Four steps. The first one is a free review. The build starts only if the flow is worth it.

  1. 1

    Free workflow review

    You show us where enquiries and admin time go. There is no payment on this page.

  2. 2

    The flow plan

    We map the first flow, and what to leave alone. The quote comes after that.

  3. 3

    Build it

    We connect that flow to the inbox, calendar and job system you already use.

  4. 4

    You run it

    Your team uses it. Help after the build is quoted separately.

No price until the flow is clear.

We do not list a package price here. After the review we quote the flow. Software subscriptions and help after the build are separate unless that quote includes them.

Get my free workflow review

Questions

Will this bring me more leads?+

No. The flow replies faster and keeps the next step moving. It does not create demand, and we do not promise a number of jobs.

What does it cost?+

There is no package price on this page. After the review we quote the flow we would build. Software you already pay for, and help after the build, are separate unless the quote includes them.

Does a message send without me?+

Only the steps you approve. A quote and a payment chase can wait for you. An after-hours reply can go out on its own if you want that.

Do I have to change my tools?+

Not as the starting point. We use the inbox, calendar and job system you already have, where those tools allow a connection.

How long does a build take?+

We confirm that after the review. A date before we have seen the work would be a guess.

Is the flow on this page a client result?+

No. The night on this page is an illustration. John and the blocked drain are not a real customer, and not a promise the job would have stayed.

Tell us where the enquiry stops.

Send your name, your work email, and the type of business. We reply within 48 hours to book the review. Nothing is billed from this form.

We email this address about the review. No payment on this page.

The fixFree review